Enhancing patient care and quality of life

HBS Group is a specialist in medicines management solutions, delivering high quality patient services through innovation and the use of cutting-edge technology. Our products and services are at the forefront of their sector, unrivalled in the UK and in some cases the first of their kind in the world.

The HBS Care Homes model is centred on a specialist offering to residential and nursing homes, which is the most comprehensive of any pharmacy in the UK and provides many benefits. Our mission is to enhance patient safety, personalise care and improve quality of life.

We have 9 large Care Home Dispensing Centres, one in Preston and one London, covering many of the care homes throughout the North West and Beyond and taking care of more than 10,000 patients. They ensure that you are getting a service from a team to you and your needs, without the distractions of walk-in customers and counter sales usually found in a community pharmacy-based setting.

Ensuring smooth interactions between the care homes and HBS, is of utmost important to us. That’s why we assign a dedicated dispensers to each home to deal with all your queries and handle any enquiries through our ticketing systems. In this way, we can provide personalised service and somebody that understands your individual needs.

The HBS Care Homes Service offers a number of managed medication systems including dosset boxes, nomad, original packs, MDS, and CareMeds.

With our unique services and our dedicated personnel, including pharmacist managers and a customer services team and prescription management team, we are able to provide a personal service to each home and unrivalled care for each resident.

Acute prescription handling – same day delivery

At the HBS Care Homes Service, our service users are our number one priority and we understand the pressures faced on a daily basis in supplying acute medication like antibiotics. Our aim is therefore to provide a service that alleviates these pressures by delivering your medication to you that same day.

Medication Training

Our dedicated care home pharmacies will be happy to train all your staff in the medication system of your choice. We can provide the following:

• medication system training delivered on site
• a fully accredited ‘Certificate in Safe Handling of Medication’ for each member of staff

Additional services

In addition, we carry out CQC regulated audits. We have an exclusive online ticketing system for better communication and we also offer quarterly service review meetings.

All these services are provided to the care home FREE of charge.

For more information or to arrange an appointment to discuss your requirements please contact our dedicated Care Home team.

Direct Dial: 01772 25 67 55

Our dedicated Care Home team will book an appointment to come and see you at your convenience.
We provide a clear timetable of delivery and a fully personalised service as every care home requirement is different.

You can also email us on [email protected]